Update: This was an issue with Assembly.ai, our transcription sub-processor. This has now been resolved.

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We're aware that in some cases, meeting transcriptions are currently taking longer than usual to process. Transcripts that would normally appear shortly after a meeting are being delayed by approximately 20 minutes.

Who is affected
All users. Any meeting that has recently completed may show a delay before the transcript and AI-generated content appears.

Current status
Investigating. Our team is looking into the cause and working to restore normal processing times.

In the meantime
There is no workaround at this time. Your transcripts will appear, they are not lost, they are just delayed. 

We'll update this post as soon as the issue is resolved. If you need immediate help, please contact our support team.