This issue has been resolved.

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We’re investigating an issue where local recording may fail for some meetings.

Please check that audio is actively being received by Quil. You should see the audio level bar moving next to the microphone icon during the call. If no movement is visible, local recording is not working for that meeting.

This is a quick video that shows you how you can fix this issue in your browser and re-enable local audio recording.

Workaround:

If you still see that no audio is being recorded, please record the meeting locally on your computer or phone, then upload the recording to Quil for processing.

Quil Zoom bots may fail to connect to meetings for some accounts. A fix has been released and should resolve the issue going forward. Please contact Quil support if you are facing any connection issues.

We had a temporary disruption affecting Microsoft Outlook calendar connections.

If your calendar isn’t syncing or meetings aren’t auto-joining, please disconnect and reconnect your Outlook calendar to restore normal operation.

We have been notified of delayed calendar syncing for Google and Microsoft Outlook calendars. 

We believe it is a carry over issue from the Cloudflare outage yesterday. 

Our team is working to resolve this issue.

Help us measure Quil’s impact — and shape what comes next.

We’re running a short survey to understand exactly how Quil has changed the way you recruit.

Your insights will help us improve, prioritize new features, and highlight the success stories driving modern recruiting forward.
It only takes a few minutes (but it’ll make a big difference in how we continue building Quil for you!)

Take the survey here: https://form.typeform.com/to/eMuYxWw7

We’ve confirmed an outage with Microsoft Azure’s Front Door service, which is temporarily affecting Quil’s ability to upload and stream recordings.

This is currently impacting:

• Call recording playback
• Snippet playback
• Local recording uploads

Good news: Calls are still being captured, transcribed, and processed correctly.

You can follow Microsoft’s live status here: Azure Status →

We’re working closely with our infrastructure partners to restore playback access as quickly as possible. Thanks for your patience.

🌍 Exciting news!

Quil is now fully available in Luxembourg, Lithuania, and Greece! 🎉

That means transcriptions, summaries, and action items are all supported in local languages — making your workflow smoother than ever.

We’ve identified that a subset of calendar events is being processed more slowly than usual. This appears to be a carryover from the earlier AWS outage, with a backlog of events now flowing through to Quil.

Our team is actively working to clear the queue and restore normal performance.

If you need to start a meeting right away, you can always create it manually and add the Quil bot yourself: How to manually add Quil to your meetings.

Thanks for your patience while things catch up.

Your Dialpad calls just got smarter. With our new Dialpad integration, any recorded call can automatically become a clean, structured note—synced straight to the right candidate record in your ATS. 📝✨

Here’s how it works:
📞 Record your call on Dialpad
📝 Quil transcribes + summarizes it
🤖 Notes are instantly synced to the correct candidate record in your ATS

Explore the update →.

Update: All systems operational at 7pm EST. All bots and outbound calls appear to be working as expected now.

We’re currently seeing an Amazon Web Services (AWS) outage in the US East region, which is causing disruptions for Quil.

Right now, meeting bots are not able to join Zoom, Google Meet, Microsoft Teams, or Webex calls, whether automatically or when added manually. Outbound phone calls may also fail to connect.

Important: If the Quil bot isn’t in your meeting, it isn’t recording.

In the meantime, you can:

• Record locally and upload your file later
• Upload an existing recording once the meeting is done

We’re in close contact with our sub-processors and AWS to get this resolved as quickly as possible. Thanks for your patience while we work through it.

As always, https://status.quil.ai will have the latest status of the service. Please keep an eye out for updates as this gets resolved.