We're aware that some phone call recordings aren't fully processing. The recording is intact, but the meeting isn't able to reference the file yet.

Who is affected

Meetings with phone call recordings from our telecom provider. If your recording appears missing or unavailable, this issue is likely why.

Current status

Investigating. We don't yet have an ETA but will update this post as soon as we do. In the meantime, please check our status page (https://status.corecruit.com) for the current status.

In the meantime

There is no workaround at this time. Your recording data is not lost, it's a processing/reference issue, not a data loss issue.

We'll post an update here as soon as the issue is resolved. If you're affected and need immediate help, contact our support team at support@corecruit.com.